Privacy Policy

Last Updated: March 12, 2025

1. Overview

Matter and Space uses the data we collect to build a truly personalized experience that supports your wellness and enables you to achieve your educational goals. We take our responsibility to safeguard your data seriously and believe that you should be the ultimate decisionmaker when it comes to your personal information.

Human Systems, Inc. d/b/a Matter and Space ("us", "we" or "our") is committed to protecting the privacy of the individuals about whom we collect personal information ("user", "you" or "your"). This privacy notice ("Privacy Notice") is designed to assist you in understanding how we collect, use, share, safeguard, retain and destroy your personal information. “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you (subject to any exceptions under applicable laws).
This Privacy Notice applies when you use our Beta Test Participant Eligibility website (“Website”) and the Service (as described in the Beta Test Participant Eligibility Agreement available on the Website) to access and complete the Eligibility Application (also as described on the Website); it does not apply to use of any other of our websites or any other situations where we may obtain or otherwise process your personal information. Nevada residents, please see the Addendum to this Privacy Notice for additional details specific to Nevada law.

2. Scope of This Privacy Notice

Human Systems, Inc. d/b/a Matter and Space (“us”, “we” or “our”) is committed to protecting the privacy of individuals about whom we collect personal information (“user,” “you,” or “your”). This privacy notice (“Privacy Notice”) is designed to assist you in understanding the sorts of information we gather about you or that you provide to us, as well as how we collect, use, safeguard, retain and destroy it. This privacy policy covers both Personal Information and non-personal information. “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you (subject to any exceptions under applicable laws). Aggregated and anonymized data is considered non-personal information for the purposes of this policy. This Privacy Notice applies when you use Matter and Space’s websites (the “Websites”) app (the “App”) (the Website, the App, and other delivery methods are collectively the “Services,” the “Products”).

3. What Kinds of Personal Information Do We Collect

We aim to limit our data collection practices to the information necessary to deliver you the best possible product. The personal data we collect depends on how you use our services. We may collect the following kinds of personal information:

Information You Provide to Us Directly

Account Information

When you sign up to use Matter and Space we may ask for certain personal information including your name, your email address, your institutional affiliation, your ethnicity, your education level, and whether you are at least eighteen years of age. You may choose to provide us with visual information about yourself, such as in a profile picture. We use this information to evaluate your eligibility for the Services.

Third-party Accounts

Matter and Space allows you to sign up and log in to the Services using accounts you create with third party products and services such as Google or Apple (collectively “Third-Party Accounts”). If you access the Services through Third-Party Accounts, we will collect information you have agreed to make available such as your name, email address, profile information, and preferences. This information is collected by the Third-Party Account providers and is provided to Matter and Space under their privacy policies. You can control the information we receive from these Third-Party Accounts using the privacy controls in your Third-Party Account.

Additional Information Provided to Third-party Wearable Health Device Providers

Some of the Services may use data derived from third-party wearable health devices like Fitbit, Whoop, and Apple Watch (“Third-Party Wearable Health Device Providers,” “Third-Party Wearable Health Device,” “Wearable Health Device,” “Wearable”). In order to support your wellness and build a unique learner profile, you are encouraged to provide further personal information to your Third-Party Wearable Health Device including logs for food and water consumption, weight, sleep, or reproductive health tracking. Our collection of data from wearable devices is restricted to those categories of data you authorize the wearable device provider to disclose to us. Users are not required to share this information.

PLEASE NOTE THAT MATTER AND SPACE’S SERVICES ARE INTENDED FOR GENERAL WELLNESS PURPOSES ONLY. MATTER AND SPACE DOES NOT PROVIDE PROFESSIONAL ADVICE, INCLUDING MEDICAL ADVICE OR CARE. IF YOU ARE SOMEONE ARE CONSIDERING HARMING YOURSELF, ANYONE ELSE, OR SUICIDE CONTACT THE FREE SUICIDE HOTLINE IN YOUR JURISDICTION. A LIST OF INTERNATIONAL SUICIDE HOTLINES CAN BE FOUND HERE.
HOTLINES FOR THE FOLLOWING COMMON JURISDICTION ARE:

United States: 988
Canada: 1 (833) 456-4566
Mexico: 1 (525) 510-2550

Your Communications With Us

We may collect personal information when you communicate with us or one of our representatives directly to inquire about our services, register for newsletter updates from us, request customer or technical support or otherwise communicate with us. Personal information collected during such interactions might include your name, email address, or phone number.

Surveys

We may ask you to provide information about your physical and mental health, and physical and mental health histories in order to provide customized learning tailored to your individual needs. We may contact you to participate in surveys that help us build the best version of our product. If you elect to participate, you may be asked to provide personal information, such as name, location, or anything else relevant to the survey.

Information Collected Automatically

Usage Data

To improve and preserve the functioning of our Service, we may collect data related to your activity on our offerings including time spent in app, crash data, performance and other diagnostic data. We also may collect information about your use of the app including the extent and quality of your engagement with the Services, your interactions with others using the Services, and your progression through the learning modules provided through the Services.

Third-party Wearable Health Device Data

We may collect health information from wearable health devices like Fitbit, Whoop, and Apple Watches. Our collection of data from wearable devices is restricted to those categories of data you authorize the wearable device provider to disclose to us. Information that might be collected from your wearable device following your authorization include calories burned, activity levels, heart rate, breath rate, sleep metrics, body temperature, and location. Users are not required to share this information.

Background Data

We may collect information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, general location information (including approximate location derived from IP address and time zone), and Internet service provider.

4. How Matter and Space Uses Information

We use the information we collect to deliver the Services to you and to honor our Terms of Service contract with you, including providing you with the ability to:

To Provide the Services

Enable you to use the platform. Certain information, such as an email address, is necessary to create an account with Matter and Space.

Determine your eligibility to use the Services. For example, information such as your age and location is necessary to determine your eligibility to use the Services, or to determine if you live in a jurisdiction where Matter and Space intends to provide the Services.

Record your activities and analyze your performance. For example, we may use survey and usage data to compare your performance on one evaluation to another, or to track your progress toward learning objectives.

Interact with other users. For example, we may present personal information you provide to us, like your name, to other users to facilitate your interactions with them. You may elect to voluntarily share personal information with other users.

Provide advice and interventions to promote learning objectives. For example, sleep data derived from a third-party wearable health device may be used to provide advice related to sleep and learning.

To Improve The Services

Generate a unique Learner Profile. We use information about your performance, usage of the platform, and health to create a unique learner profile (“Learner Profile”) to provide you with a personalized learning experience.

Provide artificial intelligence enabled Services. We use information that you provide to us and that we collect from your use of the Services to create, develop, train, test, improve, and maintain artificial intelligence and machine learning models. We use aggregated, de-identified information wherever possible for this.

Optimize the functionality of the Services. We use the information that you provide to us and that we collect from your use of the Services to analyze, develop, troubleshoot, increase functionality, and otherwise improve the Services. We also may use feedback provided directly by users to Matter and Space to improve the Services.
To do this, Matter and Space may use third-party analytics providers to gain insights into how our Services are used, using aggregated data, and to help us to improve the Services.

To Communicate With You

We may use the information we collect and receive to communicate about the Services to you including using email and push notifications, in accordance with your preferences. We may contact you to send proactive customer support messages or when investigating alleged violations of our terms. We use the information we collect and receive to provide support in response to your requests. This may require us to access your account, depending on the nature of your request to troubleshoot a reported issue. Matter and Space does not use your personal information to deliver targeted content or advertisements from third parties.

To Protect You and the Services

We use information that you provide to us and that we collect to protect users, enforce our Terms of Service and promote safety. For example, we may use information you provide to us to respond to conduct that violates our terms, such as abusive content or spam. We may use such information to make determinations regarding suspension of access or termination of access to the Services. We may also use such information to alert law enforcement, other relevant authorities, private litigants, within or outside your country of residence, if we determine that such disclosure is compelled or reasonably necessary to comply with the law including responding to court orders, warrants, subpoenas, or other legal or regulatory processes otherwise permitted by law. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent death or serious bodily injury, to address issues of national security or other public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of Matter and Space or its users, or to protect our operations or our property or other legal rights, including by disclosure to our counsel and other consultants and third parties in connection with actual or potential litigation.

5. How Matter and Space Shares Information

Exchange of Identifiable Personal Information for Monetary Value

We do not sell identifiable personal information for monetary value, except under the conditions described in the below section “DISCLOSURE IN THE EVENT OF MERGER, SALE, OR OTHER ASSET TRANSFERS.”

Disclosure of Personal Information to Third Parties

We may share your information with third parties that provide services to Matter and Space such as supporting, improving, promoting, and securing the Services, processing payments, or fulfilling orders. These services only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. Wherever possible, data is aggregated and anonymized to protect your privacy.

Disclosure of Anonymized, Aggregated, and De-Identified Information

We may exchange anonymized, aggregated, de-identified information (“Aggregated Information”) with service providers and other third parties in exchange for value. We may use, license or share this Aggregated Information with third parties for research, business, or other purposes.

Disclosure of Information You Authorize Us to Disclose

We may share personal information in accordance with your preferences, for example, if you authorize us to disclose personal information to a single sign-on provider (“SSO”). When you authorize us to provide information to third parties, your information is processed in accordance with their privacy and other policies. You can revoke your consent to share with third-party applications using your account settings.

Disclosure of Information When Required by Law

We may share personal information where required for legal purposes described in the above section “TO PROTECT YOU AND THE SERVICES.”

Publicly Available Information

Third Party Services Connected via API or Other Integrations

We enable you to share your information and content with third party apps, plugins, or websites that integrate with the Services, such as apps associated with Third Party Wearable Health Device Providers. You can choose to share your profile data and activity data with these third parties. Information collected by these third parties is subject to their terms and policies and may not provide you with the same privacy controls that are available through Matter and Space.

If you choose to use a Third-Party Account to login to Matter and Space, we share only the information necessary for the third-party to enable you to login and to protect and secure your information. You should use caution when sharing information via third parties and you should carefully review the privacy practices of third parties.

Disclosure in the Event of Merger, Sale, or Other Asset Transfers

We may share your information with our subsidiaries, who are required to handle your personal information in accordance with their own Privacy Policies.

If Matter and Space becomes involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

6. Your Privacy Choices and Rights

The privacy choices you may have about your personal information are determined by applicable law and are described below.

Account Management and Deletion.

Account holders can manage and delete their personal information processed by Matter and Space by either visiting this website or by contacting us using the contact information provided below. Should you choose to contact us over email please write with “Account Deletion” in the subject line.

Unwanted Communications.

If you receive an unwanted email or telephone communication from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g. communications regarding our Services or updates to our Terms or this Privacy Policy). We process requests to be placed on the do-not-mail, do-not-phone, and do-not-contact lists as required by applicable law.

Mobile Device Push Notifications.

We may send you push notifications through our mobile application. You may opt out of receiving these push notifications by changing the settings on your mobile device. With your consent, we may also collect precise location-based information if you use our mobile application. You may opt out of this collection by changing the settings on your mobile device.

“Do Not Track.”

Your Privacy Rights.

You may have the right, depending on applicable law to:

Access Personal Information about you including confirming whether we are processing your personal information and obtaining access to or a record of your personal information.

Request Correction of your personal information where it is inaccurate, incomplete or outdated. In some cases, we may provide self-service tools that enable you to update your personal information.

Request Deletion, Anonymization or Blocking of your personal information when processing is based on your consent or when processing is unnecessary, excessive or noncompliant.

Request Restriction of or Object to our processing of your personal information when processing is noncompliant.

Withdraw your Consent to our processing of your personal information. If you refrain from providing personal information or withdraw your consent to processing, some features of our Service may not be available.

Request Data Portability / Receive an Electronic Copy of Personal Information that you have provided to us.

Be Informed About Third Parties with which your personal information has been shared.

Request the Review of Decisions taken exclusively based on automated processing if that could affect data subject rights.

7. Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We have taken appropriate safeguards to ensure that your personal information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure. By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.

8. International Data Transfers

All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

9. Retention of Personal Information

We store the personal information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

In addition, you can delete some items of information (e.g., profile information) and you can remove individual activities from view on the Services without deleting your account. For example, if you withdraw your
consent
to Matter and Space processing your health-related information, Matter and Space will delete all health-related information from any future activities you upload.

Following your deletion of your account, it may take up to 45 days to fully delete your personal information and system logs. Additionally, we may retain information to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the
Terms of Service
and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Personal information that is no longer necessary and relevant to provide our Services to you may be de-identified and aggregated with other non-personal information to provide insights that are valuable to Matter and Space, such as statistics on the use of the Services.

10. Cross Border Data Transfers

If you are located outside of the United States and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in the United States, due to the provision of Services being provided from and data storage facilities being located in the United States. Whenever we transfer personal information internationally, we use legal mechanisms, such as Standard Contractual Clauses, to ensure data transfers comply with applicable law.

11. Supplemental Notice for Nevada Residents

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. Please note that we do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A. If you would like to request that we not sell your information in the future, please contact us using the information provided below with the subject line “Nevada Do Not Sell Request” and provide us with your name and the email address associated with your account. If you have any questions, please contact us as set forth below.

12. Children’s Information

The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account.

13. Other Provisions

Third-Party Websites/Applications.

The Services may contain links to other websites or applications and other websites or applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

Changes to our Privacy Policy.

We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.

14. Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:

Human System, Inc. d/b/a Matter and Space
923 Elm St PMB 83
Manchester, NH 03101
privacy@matterandspace.com